Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
The Pallet Network Ltd (“TPN”) is a pallet distribution network in the UK and Ireland comprising of 105 of the best independent transport companies with 121 depot locations across the UK (“Partners”). By working collaboratively, these regional hauliers can offer a more cost-effective, environmentally sustainable and operationally efficient service to their customers.
When we refer to ‘’we’’ or ‘’our’’ or ‘’TPN’’ we are referring to The Pallet Network Ltd and its partners (when using the TPN services).
We, The Pallet Network Limited, will collect and use your personal data for the delivery of transport and logistics services and to fulfil any contractual agreements between us or one of our partners using/providing our services. This information is used to process your orders, manage your account and to correspond with you in relation to your activities with us.
In order for us to provide you with our transport/logistic services we need to collect personal data for the purpose of correspondence, delivery of services and billing. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes The Pallet Network Limited would contact you for additional consent.
We may pass your personal data on to third-party service providers contracted to The Pallet Network Limited in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the services as contract with The Pallet Network Ltd and its partners. When they no longer need your data to fulfil this service, they will dispose of the details in line with The Pallet Network Limited’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
The Pallet Network Limited will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. The Pallet Network Limited is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with TPN and/or one of its partners. We may also retain your information for longer if we need it for insurance or legal purposes.
The Pallet Network Limited at your request, can confirm what information we hold about you and how it is processed. If The Pallet Network Limited does hold personal data about you, you can request the following information:
The Pallet Network Limited accepts the following forms of ID when information on your personal data is requested:
Write to us:
Data Protection Manager, The Pallet Network Limited, Unit 5 Prologis Park Midpoint, Midpoint Way, Minworth, Sutton Coldfield, West Midlands, B76 9EH
Ask any of our partners and they’ll tell you that TPN is THE Pallet Network. And they’ll mean it.