Mark joined TPN in 2008 as a Shift Manager and has progressed into his current role through understanding and working with the network. He has gained extensive experience within the distribution sector in a variety of positions within the industry.
Mark’s ethos of customer satisfaction first time drives him to oversee the network in order that customers receive a service level that is second to none.
Joanne joined TPN’s financial team in August 2019. She had previously worked for Grant Thornton, one of the UK’s largest and most respected financial consulting and auditing firms. During her time at Grant Thornton she worked as an auditor of the TPN accounts for many years and built up a strong understanding of the business, as well as positive relationships with team members. As such, the next natural step in her career was to join the TPN team as Financial Controller. She took over as financial director in April 2021.
Robert joined TPN in 2012 as Lead Developer and was tasked with building TPN with an internal development function capable of delivering TPN with up to date systems that matched the company’s quality ethos. In 2014 he stepped up to Director of IT role to take responsibility for all aspects of IT within TPN including development.
Robert has over 15 years of IT experience working in many varied fields including telecommunications, construction, public sector and financial services. Robert’s ethos is to use and create technology that can help the business grow and provide an excellent service to its Partners and customers.
Bob has more than 30 years’ experience in high level operational positions within logistics, including decades spent with major 3PLs, experience of pallet networks, and time spent running his own consultancy. He has a passion for developing both people and process, believing that both are crucial to logistics efficiency. Bob has expertise in many different logistics sectors, such as manufacturing, retail, primary and secondary distribution and final mile, and he has a proven track record in project and change management.
Sue has a holistic view of logistics. She started her career in the container business travelling extensively to liaise with customers and suppliers throughout Asia and Europe. She also spent 18 years in pallet networks prior to joining TPN, and so understands the concerns of regional hauliers and the challenges of final mile logistics. Sue enjoys working with Partners to develop their businesses and help them win and retain high-quality contracts.
Bob joined TPN in April 2022. He began his logistics career as a driver and gained experience of most operational roles with major hauliers and 3PLs, before moving into networks in 2000. He spent 17 years as general manager of member development at Palletforce, and before that as network development manager at Palletways UK. Bob is looking forward to helping develop the network.
Nick joined TPN as Commercial Services manager in June 2018 bringing 30 years’ experience of working within the transport and logistics sector. Nick has held key operational and commercial roles within both international PLCs and SMEs, with experience of removals, cash logistics, parcels and pallet networks.
As Head of Commercial Services he offers great support to our Partners and delivers the commercial products and services they require, shaped by the network's needs.
Kerry joined TPN in August 2019 as Network Developer as part of the Network Development & Commercial team. Kerry has over 20 years' experience within the pallet network and logistics sectors and has held key operational and commercial roles. She has extensive knowledge and experience. As part of her role in the Network Development team, she builds strong relationships with TPN Partners and helps to identify new prospects for the network.
With 18 years’ experience in the pallet sector, many of them in operations, Steve Underwood has both a practical and legislative understanding of health and safety in Hub operations. As part of TPN’s commitment to ensuring that all staff and visitors coming to our Hub can complete their daily business without risk to health or welfare, Steve audits TPN’s policies and practices and has developed a progressive strategy for keeping TPN standards the best in the sector.
Sue’s first career saw her perfect her golf handicap from 9 to 1 and, having played for England girls’ team and captained Yorkshire, she turned Pro at the age of 19. A fact we overlooked when we first invited her to our TPN Golf Day. However, logistics was her true calling and she has 19 years’ experience of palletised freight distribution both operationally and in sales. She has experience of four other pallet networks, and has held key roles in many logistics companies, most latterly working as sales director at TPN partner Hallam Express. Sue is an asset to TPN and the whole network.
Lynn joined TPN as HR Manager in 2007 bringing over 17 years’ experience of HR roles in various industries including distribution, retail, leisure and theatre. Lynn’s experience and knowledge helps drive TPN’s performance culture with a pragmatic HR strategy to support the continued growth of the business. With employee numbers tripling since Lynn joined TPN, her determination to create a great working environment is stronger than ever!
Ask any of our partners and they’ll tell you that TPN is THE Pallet Network. And they’ll mean it.