Track & Trace

Key points include:

  • Bob Richards has become Operations Director at TPN
  • He brings extensive pallet network and 3PL experience, having worked in European and UK logistics for more than 30 years
  • The former Operations Director, Mark Kendall, is now MD

4 October 2021, Minworth UK: THE Pallet Network (TPN) has appointed industry veteran Bob Richards as Operations Director.

Bob has more than 30 years’ experience in high-level operational positions within logistics, including decades spent with major 3PLs, and manufacturers including Christian Salvesen, TDG, Bidvest and Heinz. He has experience of pallet networks, having previously worked at Pall-Ex and Palletways.

Most recently he ran his own logistics consultancy, Jacs Innovations, specialising in change and project management.

Bob says only the right opportunity could tempt him away from his own business.  “I met with Mark Kendall and saw the operation here. What impressed me was the culture and embedded values of the business. It’s a busy environment but it’s clear that TPN people are happy to be here and strive for excellence because they believe in it.”

Bob’s passions are perfecting process and developing people. “These are the two essential ingredients for an optimised logistics operation,” he says. “TPN currently has a young and promising operations team and I am excited about the opportunity to help them grow and develop.”

Bob will have ultimate responsibility for the day and night operations at TPN’s Minworth Hub, and its regional Hubs in Preston, Northampton and Coventry.

MD Mark Kendall says: “Finding someone to fill your own previous position, who you trust will make it their own, is always a special kind of challenge. I’m confident that Bob’s extensive experience, and his obvious commitment to creating operations which are values as well as results-driven, will make him a huge asset to TPN and a great fit for our culture.”

TPN prides itself on a unique culture of mutual respect, trust and support at the Hub and throughout the network. It is also committed to continuous improvement in its customer service, its Partnership proposition, its environmental legacy and in leading better conditions for logistics workers.

For instance, this year the company has instituted free evening meals for all FLT and HGV drivers, and has been hugely successful in its free pallet recycling scheme. It has offered unparalleled support to its Partners throughout COVID, Brexit and the driver shortage, including pioneering a national recruitment campaign for HGV drivers.


Information for editors
About TPN

THE Pallet Network (TPN) is the UK’s leading pallet network, comprising more than 119 of the top regional transport firms and circa 130 depot locations. In 2020 it shipped 4.6m pallets. TPN has sector-leading IT systems, a dedicated, daytime, out-of-gauge freight service, TPN XL and an enhanced international service TPN XPort. It believes in continual improvement and excellence, promoting both commercial and environmental sustainability. It is based at Prologis Park Midpoint, Sutton Coldfield and has three regional Hubs, near Preston, in Northampton and in Coventry.

For further information on TPN, contact: Mark Kendall on 0121 313 4021 or email


Size: 1.68 M

Date: 04/10/2021


Size: 2.96 M

Date: 04/10/2021

Back to Press Centre

Are you a TPN Partner?

Shop Now


Congratulations to TPN Partner DELSOL on thei...

5th June, 2023
For 20 years, DELSOL has been a trusted provider of 'delivery solutions' for North Wales, and Che...

Hi-Speed IT manager commits a year to get fit...

8th July, 2022
An IT manager who has been diagnosed with a pre-cancerous condition is raising money and awarenes...

Interested In Becoming a TPN Partner?

Ask any of our partners and they’ll tell you that TPN is THE Pallet Network. And they’ll mean it.


Partnership Benefits

Awards & Accreditations