Track & Trace

22 June 2021, Minworth UK:   THE Pallet Network (TPN) is introducing a per pallet surcharge for all tail-lift deliveries, as of 1 August 2021, in order to protect driver safety, service levels and Partner profitability.

The network is the first in the UK sector to take the courageous step of recognising the extra costs involved with tail-lift deliveries, and the levels of investment required of network Partners.

The surcharge follows the HSE-endorsed RHA Tail-lift and Pallet Truck Guidance Document which was published last month.

TPN MD Mark Kendall says: “We are committed to safe and sustainable business. That means that service offerings have to be matched with appropriate pricing to ensure continued investment and profitability.

“The UK pallet networks are being asked to do more tail-lift deliveries, particularly to residential addresses, than ever before but the sector has never addressed the price implications of this. Our commitment is to our Partners’ success in terms of service, safety and profitability and so it is incumbent upon us to take the lead.”

The surcharge is designed to address the following:

  • The need for drivers to complete dynamic risk assessments at every site
  • The need for extra investment in driver training
  • Partner investment in electric pump trucks
  • To allow Partners to adapt the original B2B model for consumer deliveries

It is essential to invest to improve the working conditions for drivers who are being asked to do increasingly difficult work, says Mark.

“Driver retention is a critical factor for our Partners and we need to ensure that drivers are equipped with the best tools for the job,” he says.

“The sector as a whole has been unwilling to price tail-lift deliveries in a sustainable manner because they fear losing volume,” Mark says. “However, TPN has always operated on the basis of quality, not volume.

“We believe customers will understand this change in pricing, and ensure that every tail-lift delivery is necessary and is to a suitable location.

“TPN is committed to service resilience and sustainable business and this is a necessary step in ensuring both,” he says.

TPN was also the first in sector to incorporate the driver checklist for tail-lift deliveries into its ePOD application within a week of the guidance being released.

According to the Association of Pallet Networks, residential deliveries grew to 18% of pallet volume overall in 2020. TPN has always had a lower level of B2C work than the sector average, but stresses that it is not only home deliveries which require tail-lifts.

“There is a danger of creating a false correlation between B2C and tail-lift deliveries. Any business without a formal and FLT-equipped delivery site often requires a tail-lift delivery,” says Mark.

 

For further information on TPN, contact:  Ian Large on 0121 313 4031/ 07585 975 766
or email Ian.Large@tpnmail.co.uk

­

Downloads

Tail lift surcharge image 630 x 315

Size: 57.29 K

Date: 22/06/2021

  Download

Tail lift surcharge image 1200 x 630

Size: 202.64 K

Date: 22/06/2021

  Download

Eezihaul print-96

Size: 4.28 M

Date: 22/06/2021

  Download
Back to Press Centre

Are you a TPN Partner?

Shop Now

News

Great Bear says Big G is flexible and helpful

26th November, 2021
National 3PL Great Bear Distribution uses TPN Partner Big G Logistics based in Waltham Abbey, for...

TPN employs its first commercial vehicle driv...

24th November, 2021
TPN has invested in further supporting Partners by directly employing its first commercial ...

Interested In Becoming a TPN Partner?

Ask any of our partners and they’ll tell you that TPN is THE Pallet Network. And they’ll mean it.

 

Partnership Benefits

Awards & Accreditations