Track & Trace

TPN lauded for business excellence for its great service and peak-proof operation

TPN is a finalist in 2018’s Motor Transport Awards Business Excellence category – and MD Mark Duggan says the acknowledgement could not have come at a more apposite time as the network clears record volumes with no decline in service levels.

TPN’s pre-Easter peak volumes hit 20,600 pallets a night which sailed through the network maintaining the excellent KPIs which illustrate the network’s very high service levels.

The awards judges have no doubt taken into account other aspects of TPN’s performance as well, including its success with three major accreditations in one year including ISO 9001, ISO 14001 and OSHAS 18001. TPN also has high environmental standards and it develops its internal staff and its Membership with continuous investment and support.

“We focus on our front end operation for the benefit of customers,” says Duggan. “But we have behind the scenes support which is equally beneficial. Our audit team and network support services work closely with Members to help them perform to our very high standards. This includes hands-on operational support, continuous access to IT support and sales and marketing. We prize sustainable business.”

Duggan says: “Of course, we also have sector-leading IT and the largest Membership in the country which gives excellent postcode coverage with small service areas. We are very proud of the ethos of excellence that runs throughout the organisation.”

The post TPN lauded for business excellence for its great service and peak-proof operation appeared first on The Pallet Network.

Are you a TPN Partner?

Shop Now


Great Bear says Big G is flexible and helpful

26th November, 2021
National 3PL Great Bear Distribution uses TPN Partner Big G Logistics based in Waltham Abbey, for...

TPN employs its first commercial vehicle driv...

24th November, 2021
TPN has invested in further supporting Partners by directly employing its first commercial ...

Interested In Becoming a TPN Partner?

Ask any of our partners and they’ll tell you that TPN is THE Pallet Network. And they’ll mean it.


Partnership Benefits

Awards & Accreditations