Lancashire-based FDC Holdings has invested heavily to keep up with customer demand over the past two years.Â Business development manager Ian Maudsley says the company has â€œdoubled its staff, won four new big contracts, acquired 10 new trailers, six new units, three more vehicles, and a new 310,000 square foot site as well as our existing site in Chorley.â€
The company has built its business based on a cast-iron reputation with customers. One of its first flagship customers, which joined FDC in 2001, is a specialist in school and office equipment, and requires next-day services to customers throughout the UK and internationally. Its smaller consignments are sent as parcels but palletised goods are sent through FDC and TPN.
The clientsâ€™ despatch and warehouse manager says that cost is important but not as important as reliability, as poor service costs more in the long run. â€œI canâ€™t remember the last time we made a claim for any loss or damage in transport. FDC is very good. It offers a great service and we have the benefit of a small local team with a national reach,â€ he says. â€œThe difference is, you can tell itâ€™s a family-run business, as everyone cares more and will go that extra mile for you. Something that we really appreciate.â€
Ask any of our partners and they’ll tell you that TPN is THE Pallet Network. And they’ll mean it.