Hippo is a premium waste collection service, offering a â€˜portable skipâ€™ facility through its heavy duty bags which are available to trade customers or through retail outlets such as B&Q or Wickes. Since moving its transport to Portsmouth-based 2MV Logistics and the TPN network Hippo has saved thousands in missed delivery fines.
Hippo sends a dozen pallets a week into the B&Q distribution centres. However, like many retailers, B&Q has strict delivery windows and charges financial penalties for missed deliveries or damage.
Hippo business solutions manager Andy Head says that the companyâ€™s previous transport supplier missed its delivery windows without warning eight times in one month, but refused to share the cost or take any responsibility.
â€œSince we chose 2MV Logistics 18 months ago we havenâ€™t missed a single delivery slot,â€ he says. â€œIâ€™m really pleased with them. Many companies promise you the world, but then donâ€™t deliver, change price without telling you, and their people come and go. 2MV has done exactly as it promised.
â€œWe donâ€™t pay a premium price but it isnâ€™t the cheapest service. However, Iâ€™d rather pay Â£10 or Â£12 a pallet more for a good service than save money upfront and be let down.â€
Hippo would only need to miss its delivery or have a pallet damaged once every two months to lose more money than it could save from using a cheaper but less reliable transport company or network.
Hippo understands the discipline required in a quality transport operation because it is itself a transport supplier. Its collects full Hippo bags from anywhere in the UK, often working closely with construction or retail customers who use hundreds of bags a year. Its service is cheaper, easier and more flexible than skip collection, recycles 95% of waste collected and offers full environmental reporting.
Ask any of our partners and they’ll tell you that TPN is THE Pallet Network. And they’ll mean it.